L&D Manager - Glasgow

Financial Services - Learning and Development Specialist

Ref: 447 Date Posted: Thursday 27 Feb 2025

L&D Manager

9-12 Month FTC – Maternity Cover

Glasgow, Hybrid

Salary £44,500 – £60,000 DOE

Syme Drummond is excited to partner with Scottish Friendly to find an experienced Learning & Development Manager on a 9–12 months maternity cover contract.

This is a hands-on role that combines strategic oversight with operational delivery. You will be responsible for leading both the implementation of a new Learning Management System (LMS) and the delivery of training across the business, ensuring all learning initiatives are aligned with business goals and regulatory standards.

With over 160 years of commitment to millions of customers, they’ve built lasting relationships by providing insurance that’s easy to understand and buy. Their ambition to become the UK’s leading financial mutual insurer is built on the friendly culture they work so hard to protect and their determination to always improve through the passion and diversity of their people.

Scottish Friendly supports growth inside and outside of work, so if you want to build a better future, look no further – they’ve been building futures since 1862.

This is a dynamic role where you will play a key part in both the strategic and operational aspects of L&D, overseeing everything from LMS implementation to delivering impactful training.

Key duties will include:

Leading the launch of the new LMS, ensuring effective adoption and engagement across the business.
Designing, delivering, and improving training content to support compliance, operational transformation, and leadership development.
Supporting the integration of a new CRM system and ensuring seamless digital learning experiences.
Developing and refining leadership development frameworks and ensuring all training documentation aligns with regulatory standards.
Collaborating and engaging with key stakeholders across the business.
Delivering learning through a blended approach to tailor to diverse learning needs.
Providing line management support to a small team, ensuring they are mentored and developed.

The ideal applicant will bring a blend of strategic vision and practical experience in learning and development, particularly within regulated industries.

We are looking for:

Proven experience with LMS implementation and management, including content creation and user adoption.
Strong background in a regulated environment, ideally within financial services, insurance, or another highly regulated field.
Hands-on training delivery—you must be comfortable not only designing but also delivering training directly to employees, ensuring the content is engaging and impactful.
Demonstrable line management experience, nurturing and developing team members.
A collaborative mindset, with the ability to build strong relationships across departments and influence senior leadership on learning and development priorities.

This is a unique opportunity to shape the L&D function within a customer-focused, supportive environment. With a hybrid working model, you'll enjoy great exposure to senior leadership and the chance to make a real impact on key business transformation initiatives, all while working in a collaborative, inclusive culture.

If you are an L&D professional with a passion for driving change and experience in regulated environments, we would love to hear from you.

Apply now or reach out to kelsie.patterson@symedrummond.co.uk for more information